Confidentiality policy

As Data Controller, Corderie Dor is committed to respecting your right to privacy when you use our digital media (such as our website, our pages on social networks or any online form...) and when you correspond by email with us.

The purpose of this Privacy and Cookie Policy is to inform you how Corderie Dor, a company incorporated under French law, with its head office at: 7 Avenue de Saint Menet, 13011 Marseille (“Corderie Dor”, “we”, “us” or “our”) collects, stores, uses and processes Personal Data (“Personal Data”) about you and which is provided via the website www.corderiedor.com operated by Corderie Dor (the “Site”).

1. What type of Personal Data do we collect?

We collect your Personal Data only for the purposes set out in Section 3 and each time you use one of the features or services offered by the Site. The categories and volume of Personal Data collected for the use of functionalities and services are subject to update and evolve as our services and activities change.

Subject to applicable legal requirements, we may use a variety of technologies that collect and provide information about how you access and use our Site. We may also use demographic information, which we may obtain from third parties, such as Google or the social networks on which you are registered (“Usage Information”).

2. How and why do we use cookies and tracking technologies?

We use tracking technologies, such as cookies, IP addresses, or login histories. These tracking technologies help us adapt our Site to your needs.

For more information about the cookies we use and how you can deactivate them, please see our Cookie Policy.

3. For what purposes do we use your Personal Data?

We collect Personal Data about you for the purposes of:

Respond to your service requests:

When you contact us via the Site, your Personal Data is used to provide you with the features and services you have requested and to respond to your requests for information.

Manage your request and contact you again after sending a form on our Site.

Send you operational or administrative communications:

For example, a confirmation email when you contact us via an online form, as well as certain notifications regarding the services (for example, notifications of updates to our privacy notifications, changes to our online services or our IT support policies or other related changes, etc.).

Allow us to send you marketing communications, when you have given us your consent:

• In addition to the purpose for which you transmitted your Personal Data to us, you may be asked to consent (by means of a checkbox for example) to your Personal Data being used for an activity or a service different from the main activity or service that is the subject of your request. If you agree to receive our targeted advertising, emails or text messages, we will use your Personal Data for this purpose.

• When you use the QR code displayed on the Corderie Dor catalog: we will use your Personal Data to send you more information on products covered by the QR Code or a similar application or on other products;

We may use the combined information and/or demographic information described above for our internal marketing and demographic studies and for the purposes of constantly improving, customizing, and adapting the products and services we provide to you to better meet your needs.

Manage and follow up your requests and comments via our “Contact us” form: in particular in the context of the execution of a contract.

We will ensure that your Personal Data remains accurate and up to date or must be completed with additional information that you have provided. We will also try to avoid duplication in our database by verifying each of your interactions with us and/or with our affiliates and by verifying whether your Personal Data concerning you is still accurate or if it needs to be supplemented or updated with the additional information you have provided.

We may analyze your activities and browsing habits on the Site in order to better understand your preferences and interests and adapt our communications to your tastes and preferences, unless you object under the conditions indicated in Section 9 of this Privacy Policy.

4. What happens if you refuse to provide us with your Personal Data?

If you refuse to submit the requested Personal Data, you may not be able to benefit from certain personalized features, or the Site and the special services offered to you may be limited. For example, if you refuse to provide your email address, you will not be able to receive our newsletters or register on the Site. However, you are not required to provide us with your Personal Data to browse our Site and find out about Corderie Dor and our products.

5. Why and to whom do we disclose your Personal Data?

To third parties

We may transmit your Personal Data to third parties, but only in the following cases:

• For marketing purposes if you have given us your consent for this purpose.
• For assistance purposes: We may use service providers, agents or contractors to provide us with support and maintenance services for our Site and to help us administer the Site or the various features, programs and promotions that appear on it. These third parties undertake to ensure that your Personal Data has the same levels of security as those offered by Corderie Dor;
• For litigation and security purposes: We may also be required to disclose your Personal Data if we are required to do so by law or if we believe, in good faith, that such disclosure is reasonably necessary to comply with legal procedures, respond to claims or maintain the security or rights of Corderie Dor, its customers or its suppliers;

6. How long do we keep your Personal Data?

We will store your Personal Data in our databases for as long as your account is active, for the duration mentioned in the contract we have entered into with you or, as required, to provide you with the services you want, to answer questions or to solve problems or to provide improved services and new services. We may also keep your Personal Data to comply with our legal and regulatory obligations, to resolve disputes and to obtain the execution of our contracts.

We may thus be required to keep Personal Data concerning you after you have stopped using Corderie Dor's services or our Site, in accordance with legal requirements.

7. How do we secure your Personal Data?

Corderie Dor will take all the technical and organizational measures necessary to protect the confidentiality and security of your Personal Data collected via the Site. These measures include, but are not limited to: storing your Personal Data in secure operating environments that are not accessible to the public and that are only accessible to authorized Corderie Dor staff members and to our agents and contractors.

8. What are your rights?

• If your Personal Data has been processed with your consent, you have the right to withdraw your consent at any time without affecting the consent given prior to the withdrawal.
• You can request access to your Personal Data.
• You can ask to rectify your Personal Data if it is inaccurate, incomplete or not up to date.
• You can request that your Personal Data be deleted as soon as: (i) the Personal Data concerning you is no longer necessary for the purpose of data processing, (ii) you have withdrawn your consent to the processing of data based exclusively on said consent, (iii) you have contested the data processing, (iv) the processing of your Personal Data is illegal, (v) the Personal Data must be deleted to comply with a legal obligation applicable to Corderie Dor.
• You can request the restriction of processing: (i) in case of contestation of the accuracy of your Personal Data, (ii) in order to allow us to verify this accuracy, (ii) if you wish to restrict your Personal Data rather than delete it in the event of unlawful processing, (iii) if you want Corderie Dor to keep the Personal Data concerning you because you need it to ensure your defense in the context of legal action, (iv) in the case where you have contested the treatment but where Corderie Dor leads an investigation to verify whether it has legitimate grounds for carrying out such processing that would be likely to prevail over your own rights, if the processing is based on the legitimate interests of Corderie Dor.
• You will always have the choice not to provide us with your Personal Data. In this case, you may be limited in the activities and features that we will be able to provide.
• You have the right to object to the processing of your Personal Data, at any time, for direct marketing purposes, for marketing purposes based on profiling or if the data processing is based on the legitimate interest of Corderie Dor (unless we can justify the existence of a legal obligation).
• You also have the right to give general and specific instructions on the fate of your Personal Data after your death.

9. How to exercise your rights, contact us or send a complaint to the CNIL?

For any questions, complaints, comments or to exercise your rights, please contact us by writing to: marseille@corderiedor.fr

We are committed to responding within a maximum of one month from receiving your request. This period may be extended by two months due to the complexity and number of requests.

Note that you can also submit a complaint to the Supervisory Authority of the country in which you are located in case of doubt about the conditions of processing, by Corderie Dor, of your Personal Data.

In France, you can contact the Commission Nationale de l'Informatique et des Libertés (the “CNIL”), whose website is accessible here: https://www.cnil.fr

10. Changes to our Privacy Policy

We regularly review our Privacy Policy and any updates to it will be posted on this web page.

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